Admissions Consultant

Document code: 
FM-HR-16
Prepared by: 
OPS/OO
Approved by: 
OPS/OD
Version: 
1.1
Owning department: 
HR
Effective date: 
31/07/2021

Job Title

Admissions Consultant

Department

Admissions

Reports To

Admissions Supervisor

Responsibilities

Sales

  • Telesales and face to face STEAM English course advisory
  • Responsible for and achieve person target monthly
  • Fill up classes with students to meet the minimum number of students in each class

Service

  • Arrange schedule, class for students
  • Well manage students transfers, refunds, saving fee
  • Follow up outstanding payment of students
  • Taking care of students for referrals and renewals
  • Handle customer complaints, customer requests

Other tasks arranged by Center Management

Qualifications/ Skills

  • Graduated College/University in Economics, Business Administration, Foreign Language or equivalent fields
  • At least 1 year(s) of working experience in the equivalent positions
  • Sales orientation and customer service skills
  • Good communication and sales skills
  • English fluency is an advantage

Computer

  • Familiar with MS Office
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