Admissions Supervisor - Giám sát tư vấn giáo dục

Document code: 
FM-HR-16
Prepared by: 
OPS/OO
Approved by: 
OPS/OD
Version: 
1.1
Owning department: 
HR
Effective date: 
31/08/2023

Job Title

Admissions Supervisor - Giám sát tư vấn giáo dục

Department

Admissions

Reports To

Center Manager (CM)

Responsibilities

Sales

  • Telesales and face to face STEAM English course advisory
  • Responsible for and achieve person target and Center’s target monthly and yearly
  • Fill up classes with students to meet the minimum number of students in each class 

Service

  • Arrange schedule, class for students
  • Well manage students transfers, refunds, saving fee
  • Follow up outstanding payment of students
  • Take care of students for referrals and renewals
  • Handle customer complaints and requests

Training and Management

  • Train and coach Academic Consultant (AC) team at each center
  • Supervise daily tasks of AC team 
  • Arrange working schedule for AC Team
  • Plan and execute the sales strategic plans as CM’s requests

Qualifications/ Skills

  • Graduated College/University in Economics, Business Administration, Foreign Language or equivalent majors
  • At least 3 - 4 years’ experience in sales, counseling, advising and customer service
  • Sales orientation and customer service mindset
  • Excellent communication, presentation and strong at sales skills
  • Professional at training, coaching, management and leadership skills
  • Be a good team builder
  • Fluent in English
  • Experienced in education is a plus
  • Ability to work under high pressure
  • Outgoing personality and strongly self-motivated
  • Available for shift working

Computer

  • Familiar with MS Office
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