US Dual Program Admissions Executive - Chuyên viên Tư vấn chương trình luyện thi Tú Tài Mỹ

Document code: 
FM-HR-16
Prepared by: 
OPS/OO
Approved by: 
OPS/OD
Version: 
1.1
Owning department: 
HR
Effective date: 
31/08/2023

Job Title

US Dual Program Admissions Executive - Chuyên viên Tư vấn chương trình luyện thi Tú Tài Mỹ

Department

Admissions

Reports To

Head of Admissions (HoA)

Responsibilities

Sales

· Handle product presentations and sales activities of US Dual Program;

· Be responsible for personal target monthly and yearly;

· Handle student enrollment enquiries;

· Fill up classes with students to meet the minimum number of students in each class.

Service

· Arrange schedule, class for students;

· Well-manage students transfers, refunds, saving fee;

· Follow up outstanding payment of students;

· Take care of students for referrals and renewals; · Handle customer complaints and requests;

· Record and report accurate and timely information on enquiries, visits and enrolments.

Training and Management

· Train and coach Academic Consultant (AC) team at each center;

· Supervise daily tasks of AC team;

· Plan and execute the sales strategic plans as line manager’s requests.

Qualifications/ Skills

· Graduated College/University in Economics, Business Administration, Foreign Language or equivalent majors;

· At least 3 - 4 years’ experience in sales, counseling, advising and customer service;

· Strong sales orientation and customer service mindset;

· Experienced in education, overseas consultancy is a plus;

· Excellent communication, presentation and strong at sales skills;

· Professional at training, coaching, management and leadership skills;

· Fluent in English;

· Ability to work independently and under high pressure;

· Outgoing personality and strongly self-motivated;

· Available for shift working.

Computer

· Familiar with MS Office

crossmenu
vi