Sales
· Handle product presentations and sales activities of US Dual Program;
· Be responsible for personal target monthly and yearly;
· Handle student enrollment enquiries;
· Fill up classes with students to meet the minimum number of students in each class.
Service
· Arrange schedule, class for students;
· Well-manage students transfers, refunds, saving fee;
· Follow up outstanding payment of students;
· Take care of students for referrals and renewals; · Handle customer complaints and requests;
· Record and report accurate and timely information on enquiries, visits and enrolments.
Training and Management
· Train and coach Academic Consultant (AC) team at each center;
· Supervise daily tasks of AC team;
· Plan and execute the sales strategic plans as line manager’s requests.
· Graduated College/University in Economics, Business Administration, Foreign Language or equivalent majors;
· At least 3 - 4 years’ experience in sales, counseling, advising and customer service;
· Strong sales orientation and customer service mindset;
· Experienced in education, overseas consultancy is a plus;
· Excellent communication, presentation and strong at sales skills;
· Professional at training, coaching, management and leadership skills;
· Fluent in English;
· Ability to work independently and under high pressure;
· Outgoing personality and strongly self-motivated;
· Available for shift working.
· Familiar with MS Office